Privacy Policy

Last Updated: September 12, 2023

Innovation & Design Engineering Ltd ("IDE Ltd") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or engage with our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and company information when you voluntarily provide it to us through forms on our website or when you engage with our services.

1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing behavior on our website. This information is collected using cookies and similar technologies.

2. How We Use Your Information

2.1 To Provide Services: We use your personal information to provide the services you request, such as responding to inquiries, delivering project updates, and fulfilling contractual obligations.

2.2 To Improve Our Services: We may use non-personal information to analyse website usage patterns, improve our website's functionality, and enhance user experience.

2.3 Marketing and Communications: With your consent, we may send you promotional emails or newsletters about our services, events, or industry insights. You can opt out of these communications at any time.

3. Cookies and Similar Technologies

3.1 IDE Ltd uses cookies and similar technologies to collect non-personal information about your browsing behavior on our website. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings.

Functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

Analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

4. Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

5. Data Security

5.1 IDE Ltd takes data security seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Third-Party Links

6.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of third-party sites before providing any personal information.

7. Data Retention

7.1 We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

8. Your Rights

8.1 You have the right to access, correct, or delete your personal information. You may also request information about how your data is being used and opt-out of marketing communications. To exercise these rights, please contact us at info@ide-systems.com.

9. Changes to this Privacy Policy

9.1 IDE Ltd reserves the right to update or revise this Privacy Policy at any time. We will post the updated Privacy Policy on our website with the "Last Updated" date. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

10.1 If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at info@ide-systems.com.

Thank you for choosing Innovation & Design Engineering Ltd. Your privacy is important to us, and we are committed to safeguarding your personal information.